Frequently Asked Questions
If you are in the Bay Area, we'd love to invite you to visit our HQ in Redwood City and take Naked for a spin. Just shoot an e-mail to email@example.com to schedule a demo scan.
A full-length, WiFi/Bluetooth Low-Energy (BLE) connected mirror, a BLE-enabled rotating scale, and a free app (iOS and Android).
The mirror is about 5'3" tall and 15" wide. You need approximately 4 feet of room in front of the mirror to use the scale, and it can be docked against the base in between uses.
Yes, you will need a WiFi connection.
No. A smartphone is required to display all of your information.
Naked’s turntable can measure weights up to 330 lbs.
The maximum user height is 6 foot 6 inches (198 cm). The minimum user height is 3 feet 3 inches (100 cm).
The Naked app currently works on iPhone's running iOS 11 and 12. The Naked Android app is available to customers as a Beta App and will be publicly released in November 2018.
Yes! You will be able to select which measurement system you would like to use in the Naked app.
Right now Naked only comes with a matte black finish on the mirror and a white scale. If you have suggestions for colors or finishes you'd like to see, please email firstname.lastname@example.org.
Yes, each pre-order device can sync with up to six full accounts distributed on up to a maximum of six phones i.e. it’s possible to have one phone with six accounts or up to six phones, each with one account. You are welcome to give a test scan to as many friends as you’d like.
Naked devices purchased once we reach general availability will come with three full accounts and unlimited one-off scans.
Because Naked is designed for in-home use, only 6 accounts can be linked with a scanner at any time. Additionally, other facets of the product (like durability, battery life, etc.) have not been developed or tested for commercial use.
We do plan to release a commercial model in the future, so if you are interested in receiving more details or potentially participating in user research/pilot programs, please email email@example.com.
Currently, you cannot pay to add more accounts to your scanner. We are working on a subscription-based service that would effectively allow this.
Yes, the scanner purchaser will be able to assign and re-assign all account licenses that come with his or her scanner. This is not a feature that is currently enabled, but we are working to release it as soon as possible.
No, you can wear whatever you are comfortable with, but for best results, we recommend underwear or compression shorts for men. Women can wear underwear or spandex and bra. Whatever is exposed is measured.
In order to capture changes in your body, we recommend getting scanned once a week. That being said, the more that you get scanned, the more insights we can provide.